Q&A - Technical support
How do I report a bug I've found?
If you encounter a bug in one of my mods and want to report it to me so that it can be fixed, you must use the dedicated channel on the official Grand Utopia Discord. Click on the image to receive your invitation.
/!\ Please do not report bugs on other platforms (forums/Facebook/Instagram/email/etc.), as your request may not be taken into account.
What can I do about my game crashing?
Before creating a bug report to report a crash, first check :
- that the version of the mod you have is compatible with the version of ETS 2 you have.
- that the crash is present even in a party without any other mod.
- that you have allocated more RAM memory to your game (a procedure is available in the User Guide, which can be consulted here : GU - User guide (EN).pdf - Google Drive).
- that your PC is powerful enough.
- that you have checked your game files (on Steam).
Indeed, to recreate realistic and therefore high-quality environments, I have to use a lot of items. This greatly affects the performance of your PC, which needs more resources to run the game. Please note that my mods are continually tested by members of my Patreon and myself before each public launch of a new version. Most of the time, the cause of the crash is probably your configuration.
